Expert Insights: empathy

• Stephanie Trunzo — CEO, MERGE
• Chang Chang — Senior Director and Head of Product for Webex CX, Webex
• Paul Epstein — CRMC Keynote Speaker; Founder, Win Monday, Win Monday
• Daugirdas Jankus — CEO, Hostinger
• Jenn Edwards — VP of Customer Experience, Five9
• David Funck — Chief Technology Officer, Avaya
• Chang Chang — Senior Director, Product, Cloud CX Solutions, Cisco (Webex Customer Experience Solutions)
• Corin Mills — Brand Marketing & E-Commerce Director, MOO
• Michelle Boockoff-Bajdek — Chief Marketing Officer, Sitecore
• Kristin Russel — Chief Marketing Officer, symplr