Expert Insights: customer loyalty

• Lou Carbone — Chief Experience Officer
• Ben Lewis — VP of Marketing and Growth, Infobip
• Nitin Mangtani — GM and EVP of Agentforce Commerce, Salesforce
• Jaclyn Wands — VP of Product and AI, Phaedon
• Daniel Shapiro — Red Points
• David Avrin — Customer experience expert
• David Avrin — Customer experience expert
• Paul Epstein — CRMC Keynote Speaker; Founder, Win Monday, Win Monday
• Michelle Cooper — Chief Marketing Officer, Nice
• Jim Sturm — President of North America, Capillary Technologies
• Jim Sturm — President of North America, Capillary Technologies
• Noah Zamansky — VP Product, Tech, & Design, Client Experience, Stitch Fix