Ruth Veloria
Chief Strategy and Customer Officer at University of Phoenix
Expert insights
- The deeper strategic shift is really designing around that working adult, which is who we serve as the primary learner; here at University of Phoenix, that reality really does s...
- We have a big data team that looks at everywhere people are clicking and other signals so we can see right away if students may be falling off, and we make it available for them...
- Completion obviously matters, but it’s not the only indication of value; we focus on whether students are confident explaining what they can do to an employer and whether they a...
- The center of gravity used to be credentials alone; now it’s credentials plus demonstrable skills, which employers are really looking for, and we have baked AI skills into every...