Ruth Veloria — Chief Strategy and Customer Officer, University of Phoenix
Published:
Completion obviously matters, but it’s not the only indication of value; we focus on whether students are confident explaining what they can do to an employer and whether they are building skills, feeling more confident, and moving toward the role they want without destabilizing work and family life.
What does Ruth Veloria say on The Agile Brand with Greg Kihlström?
Ruth Veloria, Chief Strategy and Customer Officer, University of Phoenix, says: This episode features Ruth Veloria, Chief Strategy and Customer Officer at University of Phoenix, discussing how higher education must be redesigned around the needs of working adult learners. Topics include re-architecting institutional operating models for flexibility and workplace relevance, blending data-driven personalization with human support, measuring skills and confidence rather than just graduation, and embedding AI skills across curricula to prepare learners for the modern workforce.
From: The Agile Brand with Greg Kihlström
Cite as: Ruth Veloria. (2026). On The Agile Brand with Greg Kihlström. Retrieved from https://research.agilebrandguide.com/insights/ruth-veloria-completion-obviously-matters-but-its-not-the-only-indicati