Eric Miao
Chief Strategy Officer at Attentive
Expert insights
- That kind of conversational interface is quickly normalizing… And so one of the things that’s changing for messaging is that there’s a new standard that’s coming out. It’s calle...
- What I think we’re starting to see is that these tools… you do not necessarily need to rely on [discounting] as much as you have historically because you can start to ask people...
- Gen Z has maybe more of a need to trade down and maybe more of a desire to keep shopping… I think what we’re seeing again in Millennial is a bit different, which is they actuall...
- I think brands are very quickly sort of trying to get away from making one big sort of decision and applying it to a million people and trying to get to a million different deci...