Robin Ross
Digital, Analytics and Loyalty Executive at Activate Insight
Expert insights
- I think really omnichannel is just being redefined. And now Agent is going to be a new place in this omnichannel that we need to be thinking about, right? And planning for, and ...
- And I think what it is is where can I add value as the human in the loop…that this could be curated for me, that it comes back into a place where then I can kind of decide that ...
- The thing I’ve been thinking about is people and businesses have been talking about agents for so long, and I’ve been playing with the idea, well, how many sites are even agent ...