Statistics Database
- 47% of users perceive their browsers as equally distracting and helpful — Shift: Beyond the Tab Limit: Why Enterprise Leaders Must Rethink Digital Workflows in 2026 (Shift, 2026)
- 40% of users dedicate their browsing time to personal activities compared to 26% for work tasks — Shift: Beyond the Tab Limit: Why Enterprise Leaders Must Rethink Digital Workflows in 2026 (Shift, 2026)
- 81% of users are willing to or considering switching browsers to better fit their needs — Shift: Beyond the Tab Limit: Why Enterprise Leaders Must Rethink Digital Workflows in 2026 (Shift, 2026)
- 92% of users desire personalization from their browser — Shift: Beyond the Tab Limit: Why Enterprise Leaders Must Rethink Digital Workflows in 2026 (Shift, 2026)
- 39% of users request multiple accounts/logins as a feature — Shift: Beyond the Tab Limit: Why Enterprise Leaders Must Rethink Digital Workflows in 2026 (Shift, 2026)
- 52% of consumers feel financially secure, a 3-point decline in two years — Qualtrics: Navigating Financial Strain: Why Reliability, Not Price, Drives Customer Loyalty (Qualtrics, 2026)
- Financially insecure customers' likelihood to trust a business drops by nearly 7 points when facing budget constraints — Qualtrics: Navigating Financial Strain: Why Reliability, Not Price, Drives Customer Loyalty (Qualtrics, 2026)
- Consumers 45-59 years old have seen a 6.5-point decline in financial well-being — Qualtrics: Navigating Financial Strain: Why Reliability, Not Price, Drives Customer Loyalty (Qualtrics, 2026)
- Financially insecure consumers show a -3.7 point difference in motivation to switch brands for better prices — Qualtrics: Navigating Financial Strain: Why Reliability, Not Price, Drives Customer Loyalty (Qualtrics, 2026)
- 78% of shoppers engaged with AI or automation during the 2025 holiday season — LiveOps: Prioritizing Quality, Empathy, and Transparency Beyond Speed with AI's Shifting Role in CX (LiveOps, 2025)
- 85% of respondents experienced faster service due to AI — LiveOps: Prioritizing Quality, Empathy, and Transparency Beyond Speed with AI's Shifting Role in CX (LiveOps, 2025)
- 54% of respondents stated that humans provided better service than AI — LiveOps: Prioritizing Quality, Empathy, and Transparency Beyond Speed with AI's Shifting Role in CX (LiveOps, 2025)