Expert Insights: customer experience

• Brianna Van Zanten — VP of Customer Success, InCheq
• Dan Ali — Chief Marketing Officer, Amped Fitness
• Hilary Smith — Chief Marketing Officer, Linnworks
• Mack McGee — Chief Marketing Officer, CareFirst
• John Kim — CEO, Delight.ai; Sendbird
• Tom Madine — CEO, ShipStation Global
• Alexi Hatch — Chief Marketing Officer, Acoustic
• Lou Carbone — Chief Experience Officer
• Ben Lewis — VP of Marketing and Growth, Infobip
• Nitin Mangtani — GM and EVP of Agentforce Commerce, Salesforce
• Rachel Orston — Chief Customer Officer, Instructure
• Kip Havel — Chief Marketing Officer, Dexian