Alexandra Seaman
SVP, co-founder at Furniture.com
Expert insights
- Buying it online, so your question about e-commerce, is even more difficult, because now I’m buying without seeing it, I’m buying without sitting on it.
- I think really helping give them confidence, and a lot of that is the data piece.
- How do we train the AI? How do we train our Dottie, our, you know, our chat, our LLM, so that she’s a design expert, and a merchant, and, you know, your stylish best friend?
- She actually understands the category, which gives much richer context to the answers, and I think more confidence and, and also just a better outcome.