Jay Rushin
CEO at H&H Bagels
Expert insights
- Authenticity can also become a trap. It limits evolution.
- We want to stay connected to our history, but we also want to improve every day.
- We have consistent operations calls with our owners. We're very open-minded to new ideas and making adjustments on the fly.
- We love the pop culture history, but I've always told our marketing team—it should never hold us back.
- Success only comes after multiple mistakes and misdirection. You have to be open to error to succeed in anything.