Alan Ranger
VP Marketing at NiCE Cognigy
Expert insights
- It’s just about automating the task that humans never should have done. You know, if you’re a human advisor, you shouldn’t be sitting there resetting passwords or looking up acc...
- What we’re seeing more and more is people measuring by outcome. So, they’ve actually thrown away all of the traditional measurements, because they were there for the measurement...
- You can have a QR code on the back of the shampoo bottle. Somebody uses it and it makes their hair go frizzy. So, they scan the bottle with their phone, start a WhatsApp convers...