Expert Insights: contact center

• Chang Chang — Senior Director and Head of Product for Webex CX, Webex
• Courtney Shealy — SVP of Global Presales, Medallia
• Courtney Shealy — SVP of Global Presales, Medallia
• Courtney Shealy — SVP of Global Presales, Medallia
• Courtney Shealy — SVP of Global Presales, Medallia
• Michelle Cooper — Chief Marketing Officer, Nice
• Bill Staikos — Founder, Be Customer Led
• David Funck — Chief Technology Officer, Avaya
• Chang Chang — Senior Director, Product, Cloud CX Solutions, Cisco (Webex Customer Experience Solutions)