Kevin Wang — Chief Product Officer, Braze
Published:
This isn’t just a technical problem anymore. There’s also this whole element of it actually being a sort of product-led education problem at the same time… it’s so much simpler if the AI can sort of teach you how to be better at AI.
What does Kevin Wang say on The Agile Brand with Greg Kihlström?
Kevin Wang, Chief Product Officer, Braze, says: In this episode Kevin Wang, Chief Product Officer at Braze, discusses how AI has shifted product development from surface-level demos to real-world, workflow-integrated experimentation, and argues that platforms must also solve an educational gap to help teams use AI effectively. He emphasizes that core business metrics like retention, engagement, and LTV remain the North Star and that modern leaders must act as strategic conductors, orchestrating human talent and AI agents toward measurable customer value.
From: The Agile Brand with Greg Kihlström
Cite as: Kevin Wang. (2026). On The Agile Brand with Greg Kihlström. Retrieved from https://research.agilebrandguide.com/insights/kevin-wang-this-isnt-just-a-technical-problem-anymore-theres-also-th