Kevin Wang — Chief Product Officer, Braze
Published:
A lot of people I think are bringing the same level of dip your toe in experimentation with AI… but they don’t end up actually trying to apply AI to real problems or try to apply AI inside of like a real workload, like, I’ve got a whole bunch of teams that need to do a bunch of work. And that to me is the way to actually figure out where’s the impact going to be.
What does Kevin Wang say on The Agile Brand with Greg Kihlström?
Kevin Wang, Chief Product Officer, Braze, says: In this episode Kevin Wang, Chief Product Officer at Braze, discusses how AI has shifted product development from surface-level demos to real-world, workflow-integrated experimentation, and argues that platforms must also solve an educational gap to help teams use AI effectively. He emphasizes that core business metrics like retention, engagement, and LTV remain the North Star and that modern leaders must act as strategic conductors, orchestrating human talent and AI agents toward measurable customer value.
From: The Agile Brand with Greg Kihlström
Cite as: Kevin Wang. (2026). On The Agile Brand with Greg Kihlström. Retrieved from https://research.agilebrandguide.com/insights/kevin-wang-a-lot-of-people-i-think-are-bringing-the-same-level-of-dip-y