Jared Navarre — Founder and CEO, Keyni
Published:
We need the discipline to avoid automating confusion.
What does Jared Navarre say?
Jared Navarre, Founder and CEO, Keyni, says: Jared Navarre, founder and CEO of Keyni, argues that AI coverage obscures a deeper operational change: role compression and the vacancy decisions companies quietly make. He says businesses often eliminate handoffs rather than tasks, shifting responsibility onto remaining staff without matching authority, pay, or clarity. Navarre recommends mapping work before buying AI, measuring judgment as observable behavior, testing AI against baseline outcomes, and avoiding automating confusion.
Cite as: Jared Navarre. (2026). Retrieved from https://research.agilebrandguide.com/insights/jared-navarre-the-discipline-to-avoid-automating-confusion