Himanshu Jain — Co-founder, Commerce IQ
Published:
Agents are at a level of an intern to a junior analyst. So, when you hire an intern or a junior analyst, what do you do first? You say, look, let me onboard this person in one specific task…You provide the business context…you are teaching the that intern for few months…The same way you onboard an agent. You teach that agent on your business context, you tell him this is how I make decision…Now, once an analyst is onboarded, then for the first few weeks or months, you check its work…then you say, okay, 80% of that by within this threshold, you can make your own decision and act independently, 20% you do all the work, but give me the final output, so I will apply my own judgment.
What does Himanshu Jain say on The Agile Brand with Greg Kihlström?
Himanshu Jain, Co-founder, Commerce IQ, says: Greg Kihlström interviews Commerce IQ leaders about the shift from rules-based automation to agentic AI that can plan, reason, and execute commerce operations. The conversation covers how intelligent agents close the gap between insight and action, unlock long-tail SKU and retailer opportunities, and change human roles from doers to directors through onboarding, oversight, and strategic guidance of AI agents.
From: The Agile Brand with Greg Kihlström
Cite as: Himanshu Jain. (2026). On The Agile Brand with Greg Kihlström. Retrieved from https://research.agilebrandguide.com/insights/himanshu-jain-agents-are-at-a-level-of-an-intern-to-a-junior-analyst-so