Helaine Rich — Vice President, Strategic Sales and Administration, ePost Global

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Companies really have to do their due diligence and look at what the cost of having that inventory in that other country, in that location, compared to what their costs are here.

What does Helaine Rich say on The Agile Brand with Greg Kihlström?

Helaine Rich, Vice President, Strategic Sales and Administration, ePost Global, says: The interview with Helaine Rich, VP Strategic Sales and Administration at ePost Global, explores how leading brands tackle the complexities of global e-commerce through data-driven decision making, proactive peak-season planning, and regional fulfillment strategies. Rich emphasizes accurate product and customs data, early inventory staging, careful cost-benefit analysis for holding stock abroad, and using Delivered Duty Paid (DDP) to manage customer expectations and reduce hidden fees.

From: The Agile Brand with Greg Kihlström

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Cite as: Helaine Rich. (2026). On The Agile Brand with Greg Kihlström. Retrieved from https://research.agilebrandguide.com/insights/helaine-rich-companies-really-have-to-do-their-due-diligence-and-look-at

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