Ed See — Chief Growth Officer, Zeta Global
Published:
Become customer obsessed. Build on your history with your customers and understand what this means to them… Don’t take a technology and just push it forward. Understand how the technology can become better than a classic personal shopper.
What does Ed See say on The Agile Brand with Greg Kihlström?
Ed See, Chief Growth Officer, Zeta Global, says: An interview with Ed See, Chief Growth Officer at Zeta Global, about how the modern CMO must refocus on creating profitable customers while pragmatically adopting AI. See outlines a practical four-part AI framework (Recognize, Reach, Inform, See Results), urges CMOs to speak the language of the board by prioritizing business outcomes, and emphasizes customer obsession and first‑party data as the foundation for future 'agentic' commerce.
From: The Agile Brand with Greg Kihlström
Cite as: Ed See. (2026). On The Agile Brand with Greg Kihlström. Retrieved from https://research.agilebrandguide.com/insights/ed-see-become-customer-obsessed-build-on-your-history-with-your-cu