Arto Minasyan — Co-Founder & President, Krisp.ai
Published:
I think AI both can elevate the human agent. So human agent becomes much more effective, much more productive and can serve the customer more easily, with more effectiveness. And also I think voice bots will come to call center… I think we’ll have much better customer experience and customer support with Voice AI in next five years.
What does Arto Minasyan say on The Agile Brand with Greg Kihlström?
Arto Minasyan, Co-Founder & President, Krisp.ai, says: A conversation with Arto Minasyan, Co‑Founder & President of Krisp.ai, offering pragmatic guidance for building AI-powered enterprises. He discusses voice AI’s near-term role in elevating human agents and improving customer support, the strategy of selling early to validate product-market fit, the value of co-location during initial product development, and creating an idea meritocracy so the best solutions rise regardless of rank.
From: The Agile Brand with Greg Kihlström
Cite as: Arto Minasyan. (2026). On The Agile Brand with Greg Kihlström. Retrieved from https://research.agilebrandguide.com/insights/arto-minasyan-i-think-ai-both-can-elevate-the-human-agent-so-human-agent