Shawn Surber
Director of Solutions Engineering at Island
Expert insights
- The cost of ‘no’ compounds rapidly. The first thing any creative person does when blocked from access to something is find a way around it. No matter how long security’s ‘not ye...
- The reason ‘no’ is now the more expensive answer is that the risk it’s trying to prevent doesn’t disappear under a ban; it just goes underground. You’ve traded a managed risk fo...
- The solution for that is simple, but operationally difficult using traditional data control tools. Those tools require you to define what your important data looks like, which i...
- When AI just gave you a wordy response, a bad output was a draft you could edit. When an agent acts on its own, it can send emails, publish content, and spend your tokens withou...
- An agent operating under your brand’s credentials is your brand’s action, full stop.