74% of respondents said receiving a card instantly is important (85% of Gen Z, 86% of Millennials), while only 6% preferred mail delivery.
Source: Vericast: Conditional Loyalty: Navigating Instant Expectations in Retail Banking — Vericast (2026)
Cite as: Vericast. (2026). Vericast: Conditional Loyalty: Navigating Instant Expectations in Retail Banking. Retrieved from https://research.agilebrandguide.com/research/vericast-conditional-loyalty-navigating-instant-expectations-in-retail-banking