66% of shoppers are willing to share product preferences with brands
Source: Infobip: Mastering the 2026 Shopping Season: A CX Leader’s Guide to Evolving Consumer Demands — Infobip (2026)
Cite as: Infobip. (2026). Infobip: Mastering the 2026 Shopping Season: A CX Leader’s Guide to Evolving Consumer Demands. Retrieved from https://research.agilebrandguide.com/reports/infobip/infobip-mastering-the-2026-shopping-season-a-cx-leaders-guide-to-evolving-consumer-demands