61% of respondents claim one negative website incident is enough to alter their trust in a brand
Source: Liferay: Why a Single Site Glitch Can Cost Your Enterprise 75% of Customers — Liferay (2026)
Cite as: Liferay. (2026). Liferay: Why a Single Site Glitch Can Cost Your Enterprise 75% of Customers. Retrieved from https://research.agilebrandguide.com/research/liferay-why-a-single-site-glitch-can-cost-your-enterprise-75-of-customers