60.1% of consumers will tolerate repeating themselves only once before abandoning an automated interaction

Name: 60.1% of consumers will tolerate repeating themselves only once before abandoning an automated interaction
Creator: Parloa
Published: 2026
License: https://agilebrandguide.com/parloa-reclaiming-customer-trust-modernizing-automated-cx-for-the-demanding-consumer/

Source: Parloa: Reclaiming Customer Trust: Modernizing Automated CX for the Demanding Consumer — Parloa (2026)

Cite as: Parloa. (2026). Parloa: Reclaiming Customer Trust: Modernizing Automated CX for the Demanding Consumer. Retrieved from https://research.agilebrandguide.com/research/parloa-reclaiming-customer-trust-modernizing-automated-cx-for-the-demanding-consumer

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