40% of customers experience revenue loss when intent is misjudged

Source: Cordial: Closing the Intent Divide: Operationalizing Intent in the Age of AI Agents — Cordial (2026)

Cite as: Cordial. (2026). Cordial: Closing the Intent Divide: Operationalizing Intent in the Age of AI Agents. Retrieved from https://research.agilebrandguide.com/research/cordial-closing-the-intent-divide-operationalizing-intent-in-the-age-of-ai-agents

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